Shipping policy

Shipping Costs

• Free Shipping on all orders over £50

• For orders below £50, standard shipping rates will be calculated at checkout.

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Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. This allows you to follow your package in real time from our warehouse to your doorstep.

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Shipping Locations

We currently ship to all standard UK delivery addresses. If you’re located outside the UK and would like to place an order, please reach out to our support team for options.

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Delivery Issues

If you experience any problems with your delivery—such as delays, missing items, or damaged goods—please contact us at support@pluxaro.com, and our team will resolve the issue promptly.

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Address Accuracy

Please ensure your shipping address is correct at the time of order. Pluxaro cannot be responsible for delays or lost packages caused by incorrect or incomplete address details.